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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alex Farrell

November 22, 2025

5  out of  5
rating by Alex Farrell
"Mike Wilson was extremely professional and courteous as we navigated finding new insurance at a reasonable price. Would highly recommend him for anyone looking for insurance needs."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Kirsten T

November 14, 2025

5  out of  5
rating by Kirsten T
"Kellie is great! She’s easy to get ahold of, very organized, and very professional. I’ve already had many family members sign on with her and their team and everyone has been very happy. Highly recommend Kellie but I’m sure they’re all great! :))"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Cheryl Ward

November 14, 2025

5  out of  5
rating by Cheryl Ward
"Switched back to State Farm after many years with other agencies. The transition to new company was smooth and easy. Kellie is most helpful and always responsive in a timely manner to my questions."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Tamara Grossman

November 14, 2025

5  out of  5
rating by Tamara Grossman
"Thank you so much to this agency specifically Kellie! She has helped our family figure our complicated driving insurance with non owner car ins. making sure all of our questions were answered and we are covered on all fronts when driving. And of course making sure we are getting the best price"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Drew Brunts

November 14, 2025

5  out of  5
rating by Drew Brunts
"I switched to SF initially due to the savings (~25%). I didn’t have any insurance issues prior to an auto accident after switching to them. The quality of customer care I received was calming during a hectic, stressful time. And it surprised me, greatly. There when you need them, how you need them."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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satish talluri

October 30, 2025

5  out of  5
rating by satish talluri
"Highly recommended for prompt service"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Samina Baig

October 28, 2025

5  out of  5
rating by Samina Baig
"Nick Fincham, State Farm Agency, has a great team who works very well with customers. They are very kind, patient and knowledgeable and I had the chance to work with Preston, great guy who understands the customer needs and very knowledgeable in his business. Thank you for your help getting me the quote for my cars and home Insurance. I will definitely recommend family and friends to get Insurance from Nick Finchan agency. Keep up the good faith going in our community. God Bless!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Alyssa Powers

October 27, 2025

5  out of  5
rating by Alyssa Powers
"I recently switched to Nick and his team for auto and renters insurance and everything has been great. Kellie was super knowledgeable and helpful while setting me up."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Susan Thompson

October 27, 2025

5  out of  5
rating by Susan Thompson
"Kellie Ward help me set up my homeowners and vehicle coverage very quickly!! I was closing on my house and my prior agent was taking a long time and Kellie was able to do it immediately. Very thankful for her!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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PA V

October 22, 2025

5  out of  5
rating by PA V
"Great experience. Helpful staff (Cymbre has been dealing with me) who has been quick in responding and on par with my insurance needs."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Matt Williams

October 22, 2025

5  out of  5
rating by Matt Williams
"Cymbre was great to work with and answered all my questions as a new customer! Thank you!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Shawn Walton

October 11, 2025

5  out of  5
rating by Shawn Walton
"Very honest and reliable"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Nick Fincham - State Farm Insurance Agent, Carrollton, TX"
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Dylan Morris

October 10, 2025

5  out of  5
rating by Dylan Morris
"Cymbre makes everything a breeze and extremely easy to work with!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Nick Fincham - State Farm Insurance Agent, Carrollton, TX"
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Rachel Wilson [Alexander]

October 9, 2025

5  out of  5
rating by Rachel Wilson [Alexander]
"Nick Fincham’s agency has been great! Mike has provided the best customer service and the rates have been amazing. Would recommend this office to anyone shopping around!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! - Nick Fincham - State Farm Insurance Agent, Carrollton, TX"
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Kellie Ward

October 9, 2025

5  out of  5
rating by Kellie Ward
"Nothing but great things to say about Nick’s agency and his amazing team! Every question I have had has always been answered promptly and I will continue to recommend my friends and family to Nick’s agency for their insurance needs."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Nick Fincham - State Farm Insurance Agent, Carrollton, TX"
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Mel

September 23, 2025

5  out of  5
rating by Mel
"Loved this office! They are so nice and kind. Great cheap auto insurance rates!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Nick Fincham - State Farm Insurance Agent, Carrollton, TX"
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Ella Adjei

August 9, 2025

5  out of  5
rating by Ella Adjei
"I was looking for auto insurance. Cymbre Sandi took great care of me and my needs. Looking forward to a long productive relationship."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Nick Fincham - State Farm Insurance Agent, Carrollton, TX"
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Bayleigh Baker

August 7, 2025

5  out of  5
rating by Bayleigh Baker
"If anyone is needing help, I suggest reaching out to Ami. She has been so very helpful, truly going above and beyond to help me with any questions and concerns I was having. Amazing customer service, amazing person. Thank you, Ami!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Nick Fincham - State Farm Insurance Agent, Carrollton, TX"
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Mitch Effren

August 5, 2025

5  out of  5
rating by Mitch Effren
"Got my life insurance with Nick! Glad I didn’t wait any longer."
We responded:
"Thanks Mitch! I'm glad we were able to help you and your loved ones with your life insurance needs. Nick Fincham - Lewisville, TX Insurance and Financial Services"
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taneem sultan

July 11, 2025

5  out of  5
rating by taneem sultan
"This statefarm agency is by far the best that i have ever experienced and everything starts with agent Nick Fincham who himself eat breathe and live customer service and extremely nice and polite and very helpful and always go extra mile to take care of clients and same goes for Amy who displays same qualities as Nick.I would like to particularly mention Cindy Nino and Preston Coleman who in my humble opinion are the finest of finest and best of best insurance agents that i have ever seen.Cindy and Prestom has off the chart customer service skills and off the wall communication and people's skills and both are extremely sharp also about the insurance business.Some people are only good with customer service but are not good when it comes to work but both Cindy Nino and Preston Coleman are superb as far as customer service is concerned but unbelievably sharp and intelligent about insurance business also and i was in awe of their knowledge and expertise about insurance business because every question or concerns i had they already had the answer and solutions before i could finish my questions.Cindy and Preston are also great listeners and do not cut you off and give you all the time to address your questions and concerns and then come up with suggestions and solutions and they helped me immensely to save money and increase my benefits and coverages and explained every aspect in detail and never forced me to do anything against my wishes.I will strongly urge folks to call this agent office and experience the world class customer service of Cindy Nino and Preston Coleman and be on the receiving end of once in a life time world class customer servic experience and unbelieveable knowledge of insurance business.Thank you Cindy and Preston for treating me with respect dignity and class and treating me like your own families and made me customer for life."
We responded:
"Thank you for taking the time to share your experience! We appreciate your trust and support, and we look forward to continuing to assist you in the future! - Nick Fincham - State Farm Insurance Agent, Carrollton, TX "
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Ahmad Sahil

May 27, 2025

5  out of  5
rating by Ahmad Sahil
"Nick Fincham is my insurance agent for years he always Tried to get me affordable price he is a person with very good knowledge, experience very patient and very kind behavior Nic, I really appreciate your help."
We responded:
"Thank you for taking the time to share your experience! We appreciate your trust and support, and we look forward to continuing to assist you in the future! - Nick Fincham - State Farm Insurance Agent, Carrollton, TX"
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Rhickie Wood

April 21, 2025

5  out of  5
rating by Rhickie Wood
"I am one who CONSTANTLY looks for good coverage, but also good prices. I worked with Cymbre and man, let me tell you…she’s phenomenal. We first worked together years ago in attempt to get me a policy with State Farm, but the numbers didn’t make sense and so it didn’t happen. I’m glad we stayed in touch, because she was able to provide multiple options with better coverage and lower rates for my home and autos. She’s very detailed oriented and willing to take the extra steps to explain anything needed. Definitely recommend!"
We responded:
"We're thrilled to hear about your positive experience with Cymbre. She truly goes above and beyond to ensure our customers find the best coverage at the right price. It's wonderful that she was able to reconnect and provide you with the options you needed. Your recommendation means a lot to us, and we look forward to continuing to serve you in the future! If you have any further questions or need assistance, feel free to reach out. - Nick Fincham - State Farm Insurance Agent, Carrollton, TX"
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Rossy Allen

April 2, 2025

5  out of  5
rating by Rossy Allen
"We recently changed to Nick's team from a different insurance provider for home & auto, and saved quite a bit of money. Not only that, but the team we've worked with has been very helpful throughout the entire process, thoroughly explaining everything. Came recommended from a close friend and I would definitely recommend to others as well!"
We responded:
"Thank you so much for your fantastic review! I’m thrilled that you made the switch to our team and were able to save money on your home and auto insurance. It’s always our goal to provide clear and helpful guidance throughout the entire process, so I’m glad to know you found our support valuable. I really appreciate your recommendation. If you have any questions or need further assistance, please don’t hesitate to reach out. We’re here for you! - Nick Fincham - State Farm Insurance Agent, Carrollton, TX"
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Jossana Naveda

March 30, 2025

5  out of  5
rating by Jossana Naveda
"Excelente equipo responsable y activo siempre 1000 % Recomendado"
We responded:
"¡Muchas gracias por tu comentario tan positivo! Nos alegra saber que has tenido una buena experiencia con nuestro equipo. Trabajamos duro para ofrecer el mejor servicio y es gratificante recibir tu recomendación. ¡Esperamos servirte en el futuro! - Nick Fincham - State Farm Insurance Agent, Carrollton, TX"
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Ruth Jasso

March 28, 2025

5  out of  5
rating by Ruth Jasso
"Cindy was very helpful and responded back quickly."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Cindy was able to assist you and provide prompt responses. If you need anything else, please don't hesitate to reach out. We appreciate your support! - Nick Fincham - State Farm Insurance Agent, Carrollton, TX"