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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of K W

K W

September 24, 2024

5  out of  5
rating by K W
"Cymbre was AMAZING!!! She took time to explain everything clearly, she secured a good rate for home and auto and she was professional. I would highly recommend this State Farm for all of your insurance needs."
We responded:
"Thank you, K W, for your fantastic review! I'm glad Cymbre could assist you so effectively and secure a good rate for your home and auto insurance. We appreciate your recommendation and are always here for any future insurance needs you may have. - Nick Fincham - State Farm Insurance Agent, Carrollton, TX"
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Holly Norton

September 19, 2024

5  out of  5
rating by Holly Norton
"Cymbre and the Fincham team took amazing care of my family and gave us better coverage and savings than what we had with our old company!"
We responded:
"Holly, thank you for your wonderful review! I'm glad Cymbre and our team could provide your family with better coverage. We always strive to offer great service and value to our customers. If you ever need further assistance, don't hesitate to reach out. - Nick Fincham - State Farm Insurance Agent, Carrollton, TX"
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Daniel Chong

September 13, 2024

5  out of  5
rating by Daniel Chong
"I recently used Cymbre Sandi at State Farm for my insurance needs, and the experience was fantastic. She was professional, knowledgeable, and quick to respond to any questions or concerns I have. Cymbre Sandi goes above and beyond to ensure I feel confident and well taken care of. I highly recommend her to anyone looking for reliable insurance with exceptional customer service!"
We responded:
"Daniel, thank you for sharing your experience with Cymbre at our office. I'm glad to hear that she provided professional, knowledgeable, and responsive service. It's wonderful that you felt confident and well taken care of. We appreciate your recommendation and are here for any future insurance needs you may have! - Nick Fincham - State Farm Insurance Agent, Carrollton, TX"
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Roberto Cortez

August 30, 2024

5  out of  5
rating by Roberto Cortez
"I had the pleasure of working with Karla at State Farm for my life insurance needs, and I couldn't be more impressed with the level of service I received. From our very first meeting, Karla was incredibly attentive and took the time to understand my personal situation and needs. What stood out the most was how thoroughly she explained the various policy options, ensuring that I made an informed decision that fit my family's needs. Karla was always available to answer any questions, whether via phone or email, and genuinely seemed to care about my family's financial security. Not only did she provide expert guidance, but Karla also followed up after our meetings to see if I had any further questions or needed additional information. This level of commitment and attentiveness made a potentially overwhelming process feel simple and straightforward. I highly recommend Karla to anyone seeking life insurance. With her professionalism, patience, and dedication, you’ll be in excellent hands!"
We responded:
"Roberto, thank you for your wonderful review! I'm glad to hear that Karla provided you with such attentive and thorough service for your life insurance needs. It's great that she was able to explain the policy options clearly and ensure you made an informed decision. Her dedication to follow-up and making the process straightforward is truly commendable. We appreciate your recommendation and are here for any future questions or assistance you may need. - Nick Fincham - State Farm Insurance Agent, Carrollton, TX"
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Ramiro I.

August 29, 2024

5  out of  5
rating by Ramiro I.
"Wonderful and helpful staff! Their patience and understanding of the insurance world simplified things for me. Would strongly recommend this agents office!"
We responded:
"Ramiro, thank you for your kind words. I'm glad our staff could simplify the insurance process for you. Your recommendation means a lot to us. If you have any further questions or need assistance, we're here to help. - Nick Fincham - State Farm Insurance Agent, Carrollton, TX"
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Valerie Garza

August 19, 2024

5  out of  5
rating by Valerie Garza
"Well the person who has helped me in this office name is Mitch. And, he is just great! He helped me get a good price on insurance for my vehicles.Anytime I have a question, I just send a text and I'm always met with a quick response . Just overall great person, and great staff"
We responded:
"Valerie, thank you for your wonderful review. I'm glad Mitch has been able to assist you with your vehicle insurance and provide quick responses to your questions. We appreciate your kind words about our staff. If you need any further assistance, feel free to reach out. - Nick Fincham - State Farm Insurance Agent, Carrollton, TX"
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Sean Romaka

August 16, 2024

5  out of  5
rating by Sean Romaka
"Karla was incredibly helpful with my insurance needs. She was knowledgeable, patient, and took the time to explain all my options clearly. Her professionalism and friendly demeanor made the entire process stress-free. I highly recommend her 100%!"
We responded:
"Hey Sean, Thanks a lot for your awesome review! I'm glad Karla could help with your insurance needs. Her knowledge and patience are truly valuable to our team. It's great to know she made the process stress-free for you. If you need anything else, feel free to reach out. - Nick Fincham - State Farm Insurance Agent, Carrollton, TX"
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Hiep Dang

August 14, 2024

5  out of  5
rating by Hiep Dang
"Karla is the best insurance agent ever. She is super resourceful and always lovely to both my wife and I. We had yet to learn how to proceed with insurance for our rental home, but Karla was there to help us. She provided us with different options for approaching insurance for our rental home. Throughout the process, she did not pressure us into buying. Karla is the person we can ask for help with with any insurance questions. Very attentive and super quick in response time. With her help, we would know what to do with our housing process. I highly recommend Karla as your insurance agent!"
We responded:
"Hey Hiep, Thanks for the awesome review! I'm really happy to hear that Karla was able to assist you and your wife with your rental home insurance. It's great to know she provided you with various options and didn't pressure you into buying. Her attentiveness and quick response time are qualities we truly value. If you have any more questions or need further assistance, we're here to help! - Nick Fincham - State Farm Insurance Agent, Carrollton, TX"
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Jackson Pierron

August 10, 2024

5  out of  5
rating by Jackson Pierron
"Mitch is the best insurance agent in the world. He did not try to force me into buying anything which ultimately led to me leaving allstate and switching to state farm for a better rate. Extremely professional and easy to work with. I recommend asking for Mitch if you call State Farm! Thanks!"
We responded:
"Hey Jackson, Thanks for the awesome review! I'm really happy Mitch could help you find a better rate and make the switch from Allstate to State Farm so smooth. Mitch is definitely a valuable part of our team, and it's great to hear he provided such professional and easy service. If you ever need anything else, don't hesitate to reach out! - Nick Fincham - State Farm Insurance Agent, Carrollton, TX"
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Jalissa S

August 9, 2024

5  out of  5
rating by Jalissa S
"Nick Fincham, and his entire team are such a wonder to work with and always go above and beyond to help! Mitch, is extremely well versed, professional, and quick to get back to me with any requests. Make sure to give them a call and ask for, Mitch!☺️⭐️ Thank you for all you do!"
We responded:
"Hey Jalissa! Thanks a ton for your awesome review! I'm really glad to hear that you had such a positive experience with our team. Mitch is indeed fantastic, and we're grateful to have him on board. If you ever need anything else, don't hesitate to reach out! - Nick Fincham - State Farm Insurance Agent, Carrollton, TX"
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Ronald Murphy

August 9, 2024

5  out of  5
rating by Ronald Murphy
"I spoke to Mitch at Nick Fincham's office. Mitch heard my concerns, walked me though all of my current car & homeowners' insurance, and provided superior overall service. Not only that, but my family is now protected is something happens to me. Mitch even took care of the gaps I had in my income should I not be able to work. I'm a State Farm lifer! Thank you again, Mitch, from my family to you!"
We responded:
"Hey Ronald, Thanks a lot for your awesome review! I'm so glad Mitch could help you out and make sure your family is protected. It's great to know he addressed your concerns and took care of those gaps in your coverage. We're here for you anytime you need us! - Nick Fincham - State Farm Insurance Agent, Carrollton, TX"
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Dominick Ferrara

August 9, 2024

5  out of  5
rating by Dominick Ferrara
"I'm so pleased with Nick's office and Mitch has been incredibly helpful getting me the best rates and coverages for my auto and home insurance. He even set me up with a life policy that I've been wanting to do for so long."
We responded:
"Hey Dominick, Thanks a lot for the awesome review! I'm really happy to hear that Mitch has been so helpful with your auto, home, and life insurance needs. It's great to know you're satisfied with the rates and coverages. If you ever need anything else, our office is here for you! - Nick Fincham - State Farm Insurance Agent, Carrollton, TX"
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Kirk R

July 31, 2024

5  out of  5
rating by Kirk R
"Awesome experience! I don’t think I’ve ever truly understood 100% what coverage I was getting until Nick. He took the time to learn about me and my situation in order to better explain the coverage options that would best take care of my needs. Can’t recommend enough!"
We responded:
"Hey Kirk, Thanks a ton for the awesome review! I'm really happy I could help you understand your coverage better and find the best options for your needs. Your recommendation means a lot! If you ever have more questions or need anything else, don't hesitate to reach out. - Nick Fincham - State Farm Insurance Agent, Carrollton, TX"
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Dianna Dougherty

July 30, 2024

5  out of  5
rating by Dianna Dougherty
"I give this State Farm Agency staff member Amiee 10 ⭐️’s. The absolute amazing employee that has helped me over the past 26 years that really understands home and car insurance inside in and out!! I have so appreciated the care she takes to help me . A ton of thanks for being there!"
We responded:
"Hi Dianna! Thanks a ton for your amazing review! We're so happy to hear that Amiee has been able to assist you with your home and auto insurance needs for the past 26 years. Your appreciation means a lot to us. If you ever need anything else, we're here for you! - Nick Fincham - State Farm Insurance Agent, Carrollton, TX"
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Steven I.

July 3, 2024

5  out of  5
rating by Steven I.
"Nothing less than remarkable. Outstanding customer service, attention to detail, and simplicity. I can rest comfortably knowing that I have the best insurance team covering everything that I love. Thank you!"
We responded:
"Thank you for your wonderful feedback, Steven! We are thrilled to hear that you are satisfied with our outstanding customer service, attention to detail, and simplicity. We are grateful for the opportunity to cover everything you love. Please feel free to reach out for any future insurance needs or questions. - Nick Fincham - State Farm Insurance Agent, Carrollton, TX"
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Crystal Borelli

April 18, 2024

5  out of  5
rating by Crystal Borelli
"Absolutely recommend this agency! I needed to get new insurance quickly and Nick Fincham and Cymbre were amazing! They were so easy to work with, friendly, and I was amazed at how quickly they had everything completed! Highly recommend!"
We responded:
"Crystal, thank you so much for your kind words! I'm thrilled to hear that Cymbre and I were able to assist you efficiently and effectively with your insurance needs. Providing excellent service to our clients is always our top priority, and I'm glad we could make the process smooth and hassle-free for you. If you ever need anything else or have any questions, please don't hesitate to reach out. We're always here to help! - Nick Fincham - State Farm Insurance Agent"
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Griselda Gonzalez

March 31, 2024

5  out of  5
rating by Griselda Gonzalez
"Love the staff lower insurance"
We responded:
"Thank you, Nick, for the wonderful review! Our team strives to provide excellent service, and we are happy to hear that our team delivered for your insurance needs! - Nick Fincham - State Farm Insurance Agent, Carrollton, TX"
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Sergio escalona

March 26, 2024

5  out of  5
rating by Sergio escalona
"Excelente atención y precios, 100% recomendados"
We responded:
"¡Gracias por tu excelente reseña, Sergio! Nos alegra saber que disfrutaste de nuestra atención y precios. Nuestro equipo se esfuerza por brindar un servicio excepcional a todos nuestros clientes. ¡Esperamos seguir siendo tu elección de confianza para tus necesidades de seguros en el futuro! - Nick Fincham - State Farm Insurance Agent, Carrollton, TX"
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Scott Eisen

March 22, 2024

5  out of  5
rating by Scott Eisen
"Cymbre was awesome to work with getting my new policies set up and saved me a lot money."
We responded:
"Wow, thank you for the 5-star rating, Scott! We are thrilled to hear that Cymbre was able to assist you in setting up your new policies and saving you money. Our team at Nick Fincham - State Farm Insurance Agent works hard to provide exceptional service and help our clients find the best coverage options. We appreciate your feedback and look forward to continuing to meet your insurance needs in Carrollton, TX."
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david cooper

March 20, 2024

5  out of  5
rating by david cooper
"Cymbri was absolutely wonderful. She made choosing State Farm a very easy decision for me."
We responded:
"Thank you for your wonderful feedback, David! It's truly rewarding to hear that Cymbre made your decision to choose State Farm an easy one. Our team is dedicated to providing excellent service and we appreciate you for choosing us. We look forward to being your good neighbor! - Nick Fincham - State Farm Insurance Agent, Carrollton, TX"
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Ken Salinger

March 20, 2024

5  out of  5
rating by Ken Salinger
"Friendly and great customer service. There's a reason they have a 5.0 rating. Highly recommend!"
We responded:
"Wow, Ken Salinger, thank you for the glowing review! We are thrilled to hear that you had a friendly and great customer service experience with our team. Your recommendation means a lot to us, and we are grateful for your kind words. We look forward to continuing to provide you with excellent service and insurance coverage. - Nick Fincham - State Farm Insurance Agent, Carrollton, TX"
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claire manis

March 16, 2024

5  out of  5
rating by claire manis
"Nick was super helpful and explained everything I needed to know about being a new driver."
We responded:
"Claire, we are thrilled to hear that our office was able to assist you as a new driver and provide you with all the information you needed. Our team at Nick Fincham - State Farm Insurance Agent in Carrollton, TX is dedicated to helping our customers navigate the world of insurance with clarity and support. Thank you for choosing us to be a part of your journey as a new driver."
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Barbaros KUCUK

March 14, 2024

5  out of  5
rating by Barbaros KUCUK
"“Mitch Effren” Could be the best agent in Texas. Ask him anything he’ll give you the answer. I’m very happy to be working with this guy!"
We responded:
"Thank you for your kind words about our office. We are thrilled to hear that Mitch provided you with exceptional service and answered all your questions. We appreciate the opportunity to work with you and look forward to assisting you with any insurance needs in the future. - Nick Fincham - State Farm Insurance Agent, Carrollton, TX"
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Dan Miller

March 2, 2024

5  out of  5
rating by Dan Miller
"Nick is so knowledable. I’ve been in the industry for 16 years and thought I knew my stuff pretty well but sat down with Nick for 30 minutes and my mind was blown with how much he knew. I appreciate Nick as an agent and think anyone would be lucky to work with him."
We responded:
"Thank you, Dan, for the insightful review! It makes our day hearing about how we were able to help wonderful customers like you with your insurance needs. We appreciate you letting us know about your positive experience working with our agency, and hope to keep serving your insurance needs for years to come!"
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Kimberly Wright

February 26, 2024

5  out of  5
rating by Kimberly Wright
"Cymbre Sandi was amazing to work with. She was efficient, kind, and so helpful with my insurance transfer when moving from Illinois to Texas!"
We responded:
"Kimberly, thank you so much for sharing your wonderful experience with Cymbre and our State Farm team. We're thrilled to hear about the excellent customer service you received, and we truly appreciate having you as a valued customer."